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Send us an email at support@umisdiapers.com and we’ll do our best to get back to you as soon as possible. Please be sure to include any relevant details such as an order number or account email anything else that will help us answer your question.

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Frequently Asked Questions

How do I track my order?

Once your order has processed, you can track its status by clicking on the tracking link in the email that is sent that includes the tracking information. You will receive this email once your order has been picked up and scanned by the shipping courier. Please allow 1-3 business days for your order to ship due to processing time. 

When can I expect my order?

Please allow 1-3 business days for your order to ship due to processing time. Once your order ships, pritority mail take 1-3 days for non bundle orders. For all bundle orders, standard ground shipping orders arrive in 3-8 business days. Weekends and holidays are excluded from processing and shipping times. You will receive an email with tracking information once your order has been picked up and scanned by the shipping courier.

How do I get free shipping?

Bundle orders 7 packs or more within the contiguous US will receive free shipping. All other shipping costs will be messaged during the checkout process if applicable.

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